This used to be a great place to go, but as if late its been a complete waste of time and money. Its been over a month since I've gone back and will continue to not return until I know things have been improved. Wishing there was a sonic in Franklin KY so there would be a good sonic to go to.
Since the obvious management change this location has become a horrible experience 100% of the time. From extreme wait times (20+ minutes) to failing to have products (out of chicken fingers, cheese sticks and ice cream all on the same day), and horrible quality (cold food, sloppy food, and if you ask for condiments you get 1-3... 3 ketchup packets for 4 meals doesn't work).
usually fairly quick about getting your order to you. there are days that even when they aren't busy it takes forever.
Good variety of choices, great drinks... could be a little more personable on the other end at times, but all in all ok.
Usually great deals every day of the week. On this visit I wasn't happy with my double cheeseburger. It wasn't hot and cheese wasn't melted all the way.
Love their drinks and ice cream. They can be a little slow sometimes but for the most part I am satisfied with them.
Sonic Drive In is a US Restaurant based in Portland, Tennessee. Sonic Drive In is located at 403 S Broadway, Portland, TN 37148, USA.
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